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The X-Interviews | Emotions to Outcomes
Interview #9 - Howard Tiersky on Emotions as the #1 Business Driver
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The X-Mentor | Moments of Truth
Issue #17
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The X-Interviews | Articulating Design Value
Interview #8 - Tom Greever on Design Value Conversations
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The X-Mentor | People
Issue #16
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The X-Interviews | Back to the Future of UX
Interview #7 - Jakob Nielsen on His Legacy & The Future of UX
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The X-Mentor | Ownership
Issue #15
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The X-Interviews | CX Value for Customers
Interview #6 - Maxie Schmidt on CX Measurement & Value Exchange
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The X-Mentor | Value
Issue #14
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The Secrets and Sources of Great Customer and User Experiences.
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